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Shane Goldberg

Shane Goldberg excels at helping companies to “WOW” their customers. With topics focussed on helping leaders to understand how they can create brilliant customer experiences, Shane is an engaging and insightful speaker who will change the way you think about delivering great business and customer outcomes.

Speaking Categories

  • Business Sales & Marketing, Inspirational & Motivational, Keynote Speakers

About Shane Goldberg

Shane is Founder and Principal of CustCore Consulting, a boutique consultancy firm which helps companies to “wow” their customers by unlocking new areas of growth through defining, measuring and improving customer experience across all parts of their customer’s journeys, with a focus on customer insights, strategy, process improvement and cultural change.

Shane has a strong customer experience, strategy and business improvement background through his work at CustCore and from his 12+ years working with Telstra across product management, business improvement and customer experience.

During his time at Telstra, Shane led teams of 60+ people, managed products with revenue of $100M+ and led projects delivering NPS improvements of 10+ point and greater than $10M cost savings per annum.

Shane delivers engaging and entertaining talks on a range of topics in relation to customer experience, including “How to Wow customers and influence their decisions”, “Why a customer strategy is so important” and “Customer Centricity and what it means”.

Shane travels from Melbourne

About Shane GoldbergVideos

Shane Goldberg Speech Topics

Testimonials For Shane Goldberg

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Testimonials

Our clients’ words take center stage. Discover firsthand experiences and glowing reviews from those who have entrusted us to create exceptional events and unforgettable memories.

"Booking an event speaker through The Bookers Bureau was a game-changer! The speaker they provided was captivating, engaging, and truly left a lasting impact on our audience."
"Impressed by the wide selection of speakers available through Bookers Bureau. They helped us find the perfect fit for our event, and the speaker's expertise was unparalleled."
"The entertainers we booked exceeded all expectations. John's attention to detail and understanding of our requirements made the process smooth and enjoyable."
"Thanks to The Bookers Bureau, our conference was a huge success! The speaker's dynamic presentation style kept everyone hooked from start to finish."
"Highly recommended! John of The Bookers Bureau delivered top-notch service, offering a seamless experience from speaker selection to post-event follow-up."
"We were looking for a motivational speaker who could connect with a diverse audience, and The Bookers Bureau delivered in every way. Our attendees left feeling inspired and motivated."
"The speaker recommended by John was not only knowledgeable but also incredibly approachable. Our attendees appreciated the speaker's willingness to interact and answer questions."
"The speaker recommended by John was not only knowledgeable but also incredibly approachable. Our attendees appreciated the speaker's willingness to interact and answer questions."
"Kudos to John's team for finding us a speaker who perfectly aligned with our event's theme. The content was spot-on, and the delivery was exceptional."
"The Bookers Bureau is a real partner in success! Their dedication to delivering top speakers ensures that our events continue to be memorable and impactful."
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